Terms & Conditions
The terms and conditions set out below apply to all transactions on this website. Please read them carefully as using the website and placing orders from it
indicates acceptance of all of them, Returns & Replacement and delivery, etc.
1. Your order is classed as accepted only when it has been dispatched unless we have previously informed you that we do not accept your order or you have
canceled it. Your order may not be accepted if: the item is unavailable, your payment is not authorized, and we have reason to believe the transaction is
fraudulent or suspicious or if a product is priced or described wrongly.
2. All goods are subject to availability. If we are unable to supply the goods, we will inform you of this and your options as soon as possible. You will not be
charged if goods are unavailable.
3. We have made and will continue to make every effort to display as accurately as possible the colors & images of our products that appear on the website.
However, due to the limits of digital photography and as the actual colors & images you see will depend on your monitor; we cannot guarantee that your
monitor's display of any color will accurately reflect the color of the product on delivery. However, we do offer a guarantee should you not be happy. See our
Returns Policy section.
4. Prices are displayed and payments are made in US$. Any Exchange rates shown are intended for guidance only and conversions are made by our credit
card processing bank's prevailing rate at the time the payment is taken from your card.
5. Whilst we endeavor to provide accurate prices and descriptions, errors may occur. If we discover an error in the price or description of the goods you have
ordered we will notify you and give you the option of reconfirming or canceling your order.
6. We have made and will continue to make every effort to display as accurately as possible the weight of our products that appear on the website. However,
due to the limits, we cannot guarantee the 100% accurate weight of products.
7. Acceptance of delivery will require a signature by an adult over the age of 18.
8. Every effort is made to deliver your goods within the estimated time scale. From time to time, delays may occur. We are not liable for any failed or late
9. Deliveries outside Pakistan may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment
of any additional charges that may be imposed.
10. Our credit card processing bank carries out rigorous security checks on all credit and debit card transactions. Should they inform us that an order is
suspicious or that the details provided do not match the details held by the card-issuing bank, we reserve the right to refuse it?
11. From time to time we may e-mail or send you promotional offers. Promotion Codes tell us which promotion or special offer you are entitled to claim with
your order. The order code is for you and remains the property of the company at all times. Unless otherwise stated order codes can be used once only. If you
place more than one order using the same order code, only your first order will be accepted.
12. Boss Surgico makes every effort to ensure that this site is free from viruses or defects. However, we cannot guarantee that your use of this website
or any sites accessible through it won't cause damage to your computer. Boss Surgico is not liable for any loss or damage which may arise to
computer equipment as a result of using this website.
13. You are responsible for maintaining the confidentiality of your password and account and any activities that occur through your account. Boss Surgico will not be liable for any loss or damage which may arise as a result of your failure by you to protect your password or account.
14. We will take all reasonable precautions to keep the details of your order and credit card secure. However, we cannot be held liable for any losses caused
as a result of unauthorized access to your information, unless we are negligent.
15. We reserve the right to change these terms and conditions without notice.
16. The contract between us shall be governed by the Law of Pakistan.
17. If any one or more of these terms shall be found to be illegal, invalid, or unenforceable, the legality, validity, and enforceability of the remaining terms
shall not be affected or impaired.
Important note: Sports equipment is not guaranteed against breakage and/or damage during shipping. Once an item is used it is not returnable. Any
bat which is seasoned and/or knocked in at your request is also not returnable. However, if for any other reason, you are not satisfied with your purchase we
will gladly return your money or apply your credit to another purchase of your choice within 30 days of the purchase date. Original Shipping cost and Return
Shipping cost is your responsibility. All purchases are subject to a 15% handling charge on returns. Actual items may be different than the ones shown in
the photographs displayed on the website