FREQUENTLY ASKED QUESTIONS
We distribute a wide range of medical instruments, including surgical instruments, diagnostic equipment, dental instruments, orthopedic implants, and more. Our product line is designed to cater to the needs of various healthcare facilities, from small clinics to large hospitals.
A: Yes, we offer customization options for certain products. We can work closely with healthcare professionals to tailor instruments to their specific needs and preferences.
A: Our MOQ varies depending on the product. We offer flexible ordering options to accommodate the needs of different customers. Please contact our sales team for specific details.
A: We offer various shipping options to suit your needs, including standard shipping, expedited shipping, and international shipping.
Shipping costs are calculated based on the order value, weight, and destination.
A: The delivery time depends on the shipping method chosen and the destination. We strive to process and ship orders as quickly as possible. Our sales team can provide estimated delivery times for specific orders.
A: We take full responsibility for damaged orders. Please contact our customer support immediately with photos of the damaged items. We will arrange for a replacement or refund.